The Tipping Way

The Tipping Way

Let us call you!

The Tipping Way

We work together so everyone has a fair go
The Tipping Way Service Model & Client Charter

The Tipping Way Service Model describes how we work together to deliver the services that are important to clients, families and young people. It’s a clear set of principles we live by which help us to build strong, healthy relationships that are meaningful and appropriately tailored to each client.

pdf-downloadThe Tipping Way service model and client charter

How will we work with you?How will we work with you?

  • We will give you the information you need in a way that makes it easy for you to understand.
  • We will make sure the places where we work are accessible for everyone.
  • We will make sure you know all about your rights.
  • We will tell you how our services can help you reach your goals.

How can we work together?

How can we work together?

  • Your privacy is very important so we will protect any information you give us.
  • There will be one person at The Tipping Foundation who will be your best contact.
  • We will pay attention to your individual needs.
  • We will pay attention to your cultural needs.
  • We will make sure your needs are met.

Planning to meet your goals

Planning to meet your goals.

  • We will work with you to set goals and make a plan for reaching your goals.
  • You will make choices and decisions that help you reach your goals.
  • We will work with the people you want to help you reach your goals.
  • We will work together to find a way to track the progress you make towards reaching your goals.

Are we on track?

Are we on track?

  • We will make sure we talk to you about how you are going.
  • What you think is important to and we want you to tell us how we can make our services better.

You've achieved your goals. What next?

You’ve achieved your goals. What next?

  • When things change we will work with you to set new goals.
  • We want to give you new and exciting options for the things you will do in the future.
  • We will help you if you want to look at new services.

If you would like to provide any feedback on any of our services or programs please contact info@tipping.org.au