New Executive Leadership Team

New Executive Leadership Team

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New Executive Leadership Team

Last year, The Tipping Foundation and House with No Steps (HWNS) announced plans to join forces to increase our impact for people with disabilities. This merger received unanimous support from all directors and members of both organisations.

By joining forces as experienced NDIS providers, we will help our clients flourish under the NDIS by providing consistent and high-quality services, attracting, developing and retaining the best staff and investing in customer-centric technology and systems. Together, we’ll serve more people with a disability throughout Eastern Australia.

New Executive Leadership Team

From the left: Kim Parish, James Digby, Brett Lacey, Rob Watkins, Andrew Richardson, Catherine Morrow, Graeme Kelly, Robyn Eicker, Mark Doro, Scott Sheppard

We’re now thrilled to announce the new Executive Leadership Team who will guide the merged organisation into the future, and introduce you to some new faces, who are currently on the Executive team at HWNS. Some of their existing roles change as a result of the merger.

The CEO will be Andrew Richardson, who is current CEO of HWNS.

“I’m delighted to introduce our new Executive Leadership Team – it is a privilege to lead such a capable and committed group,” said Mr Richardson. “Together, we’ll serve more people with a disability throughout Eastern Australia. We’ll help customers flourish under the NDIS by providing consistent, high-quality services; we’ll create richer career paths and opportunities for our staff; and we’ll develop and implement state-of-the-art technology to make life easier for our customers and staff.”

Graeme Kelly, our current CEO, will be the merged organisation’s Chief Strategy Officer. He will lead our strategic planning, merger integration, partnership initiatives and future major bids. This is a key role in these times of opportunity. Graeme will also have management oversight of the Company Secretarial function. Jacqui Wilson, our current Company Secretary, will take on the role of Company Secretary for the new merged organisation.

Mark Doro, will be Chief Transformation Officer. Mark will lead our IT, business transformation and strategic innovation work. His teams will develop and champion new and smarter ways of doing things.

Kim Parish will be Chief People Officer. Kim will lead our HR, Learning and Workforce teams to ensure we attract, develop, retain and support our fantastic staff. Craig Ballingall, current Tipping OHS Manager, has accepted the role of Health, Safety & Wellbeing Manager for the merged organisation.

Robyn Eicker will be Chief Marketing Officer. Robyn will lead our marketing, fundraising and communications activities and oversee the development of a new brand strategy.

Rob Watkins & Jayne Gallo

Rob Watkins, Executive Director of Support Services, and Jayne Gallo, current General Manager of Client Services at The Tipping Foundation

Rob Watkins will be Executive Director of Support Services (current Tipping equivalent is Client Services). Rob will be accountable for adult support services and children’s flexible supports in all locations. Our current General Manager of Client Services, Jayne Gallo, will report into Rob and will remain responsible for existing Victorian services, as well as taking on responsibility for HWNS’ current operation in North East Melbourne.

Scott Sheppard will be Chief Customer Officer. Scott will lead our quality, practice, policy, human rights, research and customer experience functions to ensure we offer consistently excellent supports that deliver great outcomes for our customers.

Brett Lacey will be Executive Director of Businesses and Children’s Services. He will lead our portfolio of businesses that employ people with a disability. Brett also takes on early intervention and statutory out-of-home children’s services.

A new Chief Financial Officer based in Sydney will be appointed. James Digby, our current CFO, will be acting CFO from the beginning of April until the new appointment is made. He will work closely with HWNS’ CFO, Catherine Morrow, during the transition period.

The ‘go live’ date of the merger is Thursday 1 March, 2018.

Both organisations will continue to operate under their existing brand names for the foreseeable future and clients will continue to be supported by the same staff.

With each day, we will work in partnership with our clients and staff to further improve and refine our services as we strive to help more people with a disability live a great life.

If you have any questions or concerns about the merger, please email

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